Date: 21-03-2020

Dear traveller,

We know there is a lot of uncertainty with the effects of the corona virus (COVID-19) being felt around the world. Healthcare systems are reaching their limits and have even gone beyond – something we have not seen before. We are in uncharted territory as the news changes daily. For us, the well-being and safety of our community is our first priority.

PLEASE STAY SAFE AND RESCHEDULE UNNECESSARY TRAVEL:
Social distancing has been recommended as the best measure to reduce transmission of the virus and enable our global health systems to cope. We at Maitree Group of Business are following this critical recommendation and advise you to avoid any non-essential travel until the virus is under control.

The World Health Organization (WHO) recommends washing your hands frequently with soap or alcohol-based sanitizer, avoiding touching your face, and maintaining distance between yourself and anyone who is coughing or sneezing. If you feel sick, please seek medical attention and isolate yourself from others.

HOW TO CANCEL A BOOKING:
The quickest and best way to find out if your travel plans can be changed without a penalty will be to check the booking site directly. Any credit, refund or change will be at the discretion of the booking site. For any further assistance do call on Hotel Sea Fans – 7066752566 / Hotel Maratha Residency – 9822485533.

With so many travellers trying to change or cancel their bookings right now, we are experiencing an unprecedented number of customer requests. To help ease the strain, many are temporarily prioritizing travellers with the most immediate needs and therefore focusing first on trips happening in the next 7 days.

IF YOU HAVE TO TRAVEL:
We are taking all necessary measures to help you stay up-to-date as it relates to ongoing travel restrictions. If you already have travel booked or are starting to consider future travel plans we want to equip you with the information you need, so that when it is safe to start traveling again, you can feel secure in your travel decision.

Governments around the world have issued travel alerts impacting any entry by foreign nationals. We encourage you to review The World Health Organization (WHO) website as they post up-to-date information about the outbreak, travel advice, and guidance.

We recognize that flexibility is key during times like this and if you do need to travel, free cancellation deals are available to you. Just be sure to double check the exact terms of cancellation on the booking site you choose. We want you to be able to make the decision to stay or go when the time is right for you.

We have to work together to help our global community. On behalf of everyone at Maitree Group of Business, I want to thank you for the trust you put in us. Please stay safe.

Kaustubh Sawant / Suhas Thakurdesai